AI integration for real business

AI employees that work even on Sunday

We embed chatbots, AI sales managers, agents and voice operators into your website, messengers, CRM and 1C. Customers get an answer in seconds — day and night, without days off.

An introductory call: your task, a pilot and next steps. No Telegram? Email info@one.ru.
  • 24/7automated workflows
  • 1 pilotstart with one workflow
  • APIconnected to your systems
Works in
  • Website
  • Telegram
  • WhatsApp
  • VK
  • MAX
  • Avito
  • Telephony
  • E-mail

Solutions

Six roles for your AI team

Choose a specific task, test the result in a pilot, then expand the system.

AI chatbot & consultant

Answers customers 24/7 on your website and in messengers, qualifies them and hands over leads.

  • Your website and agreed messengers
  • Answers from your knowledge base
  • Leads go straight to your CRM

AI sales manager

Takes a customer from the first question to payment: recommends, handles objections, follows up.

  • Scripts follow your sales method
  • Brings back customers who went silent
  • Invoice or payment link right in the chat

AI agents for processes

Do the work inside your systems: sort requests, e-mail and documents, fill in your CRM and 1C.

  • E-mails, invoices, contracts
  • Actions in CRM, 1C and spreadsheets
  • Scheduled reports

Corporate AI assistant

Knows your policies, contracts and knowledge base — answers employees in seconds.

  • Document search with a link to the source
  • Onboarding for newcomers
  • Runs inside your company perimeter

Voice AI operator

Takes and makes calls in a natural voice: bookings, confirmations, surveys.

  • Inbound and outbound calls
  • Booking and confirming visits
  • Call summary goes to CRM

AI content & analytics

Writes copy, product cards and review replies, analyses dialogues and finds where customers are lost.

  • Cards for your website and marketplaces
  • Review replies in your voice
  • Call and chat analytics

Industries

Do these tasks look familiar?

  • Clinics24/7 booking, reminders, answers about prices and preparation
  • Online schoolsCourse advice, nurturing, student support
  • E-commerceProduct picks, order status, cards and reviews
  • Real estateProperty matching, qualification, viewing bookings
  • Auto & serviceService booking, quotes, reminders
  • HoReCa & deliveryBookings, orders, menu answers and reviews
  • Salons & servicesOnline booking, rescheduling, upsells
  • B2B & manufacturingRequests and quotes, documents, CRM–1C link

Your industry is not listed? AI works wherever there are customers and routine.

In practice

Less routine. More time for people.

Illustrative pilot workflows, not reported client results.

01

Service businesses

From a question to a booking

A customer asks about pricing and availability. The assistant uses your price list, clarifies the service and hands over the booking request. With calendar access, it can offer confirmed slots.

Check: price accuracy, slot availability and handoff to the administrator.

02

Sales and e-commerce

From a conversation to a qualified lead

A buyer describes what they need. AI clarifies requirements, compares catalogue items and captures the enquiry. Stock, discounts and terms come from approved sources; a manager handles exceptions.

Measure: lead completeness, response time and the share needing a person.

03

Documents and back office

From an email to a prepared task

An agent extracts details from an email or invoice, checks required fields and prepares a system record. It flags uncertain values for review; a staff member approves payments and important data changes.

Compare: processing time and corrections on the same sample.

Your deliverables

A working process with clear rules

We agree deliverables and acceptance criteria before starting. You can judge the pilot against your own examples.

  1. 01

    Knowledge and role boundaries

    Approved sources, tone, boundaries and update rules.

  2. 02

    A tested workflow

    Test questions, error handling, permissions and human handoff.

  3. 03

    A clear handover

    Documentation, access, knowledge owners and a support plan.

ROI calculator

How much AI will save

Hours freed per month0
Value of time released per month0 ₽
≈ full-time employees0

A scenario estimate, not guaranteed cash savings. Deduct model, hosting, support and human review costs. Formula: enquiries × minutes ÷ 60 × automation share × hourly cost.

How we implement

From audit to growth

  1. 01
    Audit

    We find the processes where AI pays off fast and calculate the gain.

  2. 02
    Pilot

    We launch on one channel or process and measure the result.

  3. 03
    Integration

    We connect CRM, 1C, messengers, telephony and the knowledge base.

  4. 04
    Growth

    We fine-tune, add scenarios and channels and keep quality in check.

Data in Russia or inside your perimeter, 152-FZ

A person takes over any complex case

Pricing

Sunrise, Noon or Zenith

Three project scopes. Setup, integrations, infrastructure and support are quoted separately before work begins.

Sunrise

AI chatbot for your website and a messenger

Quoted after your brief

  • Website + one messenger
  • Trained on your materials
  • Leads to CRM or Telegram
  • Setup and launch
For a sales team

Noon

AI sales manager across all channels

A tailored quote

  • Website, messengers, social, Avito
  • Sales scenarios and follow-up
  • CRM integration
  • Dialogue analytics

Zenith

AI agents and an ecosystem for your company

A project-based quote

  • Agents for business processes
  • Corporate AI assistant
  • Voice AI operator
  • 1C, ERP, telephony, on-premise
Integration options
  • amoCRM
  • Bitrix24
  • 1C
  • RetailCRM
  • YCLIENTS
  • Google Sheets
  • Wildberries
  • Ozon
  • GigaChat
  • YandexGPT
  • Open-source LLM
  • REST API

System versions, API access, channel availability and paid licences are checked before confirming the scope. The list shows possible integrations, not connections active on this website.

Questions

FAQ

Will AI replace my staff?

AI takes over routine questions and tasks, while people handle complex cases and sales. Usually it is not about cuts but growth: the same team serves more customers.

What if the bot makes a mistake or “hallucinates”?

We constrain replies to the knowledge base, add source links and provide human handoff. This reduces risk but does not eliminate mistakes. Before launch we test routine and difficult questions; afterwards we review actual failures.

Where is customer data stored?

We can deploy on servers in Russia or inside your perimeter and set up personal data processing under Russian law 152-FZ.

Which neural networks do you use?

We choose by task and requirements: Russian models (GigaChat, YandexGPT), open models on your server, or foreign models via API.

How much does it cost and when does it pay off?

Estimate the gain in the calculator. We give an exact quote after the audit and usually start with a pilot so you see results on your own numbers.

Will it connect to our CRM and 1C?

We check your system version, API availability and access permissions before agreeing CRM, 1C, spreadsheet or telephony integration. Licences and paid connectors are listed in the quote.

Where do we start without a specification?

Describe one repeated workflow, its volume and the outcome you want. Anonymised questions, a price list and your systems list are enough to begin. At the first meeting we define the pilot and the information needed for a quote.

What does the price include?

The quote separates setup, knowledge preparation, integrations, hosting, models and support. Scope, limits and additional costs are agreed before work begins. Different projects do not share a universal price.

Can we update the knowledge ourselves?

We agree an update process suited to your materials and team: documents, spreadsheets or a management interface. We provide update rules and a test set to check that new prices or instructions preserve the approved workflow.

Does 24/7 automation include round-the-clock support?

An automated workflow can run around the clock while its infrastructure is available. Support hours, incident alerts and specialist response times are agreed separately in the support plan.

No answer here?

Sunny replies in seconds — any day of the week.

Let AI work while you rest on Sunday

Tell us what takes your team’s time. We’ll help define a first pilot, the data it needs and how to measure its value.

Message on Telegram
we reply within a business day
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Read in the wiki →